PRIVACY POLICY

PRIVACY POLICY

Effective Date: January 17, 2025

Company: Hana Escrow, Inc.

Contact Information: 

• LA Office: 3580 Wlshire Blvd., Ste. 1170, Los Angeles, CA 90010 , (213) 325-2787, info@hanaescrowinc.com
• Buena Park Office: 6281 Beach Blvd., Ste. 333, Buena Park, CA 90621, (714) 888-7038, info@hanaescrowinc.com

Our Privacy Statement discloses what you will want to know about Our approach to privacy and how your personal information is collected and used.

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), codified by California Civil Code §§1798.100 et seq. and which went into effect on January 1, 2020, California consumers are entitled to obtain more information and control over how their Non-public Personal Information (“NPI”) is being used and requires businesses to be more transparent in their handling of NPI. Although We are not a business that is required to comply with the CCPA, We have implemented a privacy compliance program and procedures to safeguard the NPI of its clients.

Our clients should feel confident that We will preserve clients’ privacy. We have strict guidelines as to how its clients’ NPI is collected and disclosed during an escrow transaction such that the NPI collected from businesses that are required to be CCPA compliant is protected by Our procedures. We are committed to protecting client NPI and will never sell or disclose this information to anyone, except as permitted by law.

1. Introduction

This Privacy Policy describes how Hana Escrow, Inc. collects, uses, and protects the personal information of our clients and visitors. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, address, phone number, email address, and other contact details.
• Financial Information: Payment details, bank account information, and      transaction records.

3. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Process transactions and manage payments.
• Communicate with you regarding your account and services.
• Comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except as required by law or to provide services on your behalf. We may share information with:

• Service providers who assist us in providing services.
• Legal authorities if required by law.
•  No mobile information will be obtained from and/or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can always decline or stop receiving messages by responding "STOP" at any time. For more information, reply 'HELP'. Message and data rates may apply. Message frequency varies 

5. Your Rights

You have the right to:

• Request the deletion of your personal information.
• Opt-out of marketing communications.
• File a complaint with a supervisory authority.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

8. Contact Us

If you have any questions or concerns about this policy, please contact us at  info@hanaescrowinc.com